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Getting a web profile

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Access to the Spectrum Direct site is controlled by user accounts defined in Web profiles. You will need to create a Web profile before you can access account-specific information in the Licence Application and Account Information areas of the site.

When you create a Web profile, a master user account is also created, and an ALS account is added to the profile. The master user can then log in and create other user accounts or add other ALS accounts.

If you create other user accounts within a Web profile, they are not allowed to perform certain functions, because they do not have the same permissions as the master user account:

  • Only the master user account can create and delete other user accounts, and attach or remove other ALS accounts from the Web profile.
  • The master user account can view and edit any application. Other user accounts can access only their own licence applications - they cannot view or edit applications created by other users.
  • User accounts can also be denied permission to submit licence applications. This would guarantee that the master user account holder can access and review the application before it is submitted.

If your company uses subcontractors, you can create user accounts for your subcontractors to allow them to create licence applications for your company. When the work with a subcontractor has terminated, you can delete its account from the profile.

Planning for Multiple Web Profiles

If your company or branch has more than one ALS account and more than person working on those accounts, you can set up multiple Web profiles to meet the needs of your company. (If your company or branch has only one ALS account or only one user, you will only need one Web profile. Proceed to Creating a Web Profile.)

You can create any number of Web profiles, then associate your accounts and add users to one or more of these profiles. Given this flexibility, you should carefully plan your multiple Web profiles.

A Web profile has only one master user account. The master user account has full access to all account information and licence applications created by other users in the profile, if any. The master user account is also used to create and maintain the Web profile.

User accounts in the Web profile can create applications and browse account information for any ALS account attached to the Web profile. Unlike master user accounts, user accounts cannot view or edit applications created by other users, nor can they maintain the Web profile.

As an example of a Web profile scenario, ABC Telecom has its headquarters in Ottawa, and branch offices in Toronto and Montreal. Each office has its own ALS account and one staff member managing that account. The Web profiles for the company could be set up in a number of ways, depending on the needs of the company:

  • The three offices establish three separate Web profiles for the three ALS accounts. Each user is a master user. Users can only create and view information for their own ALS accounts.
  • A single Web profile is set up for all three accounts. The user at headquarters is the master user, and establishes user accounts in the profile for the other two users. Users in all three offices can create and view information for all three accounts. Users at the branch offices can review and edit their own licence applications, but cannot review or edit other users' applications. The master user at headquarters can review, edit, and submit applications created by the other users in the profile.
  • Each branch office establishes a Web profile for its own ALS account. At headquarters, a Web profile is established that includes all three accounts. Users in branch offices can create and view information only for their own ALS account in their profile. The user at headquarters can create and view information in for all three ALS accounts, because the three accounts are included in the headquarters profile. However, the user at headquarters cannot review, edit, or submit applications created by the branch offices, because the branch office users are not defined in the headquarters Web profile.

See Also