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Create a Web profile

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Creating a Web Profile

  1. For larger companies with more than one ALS account and more than one person working on those accounts, determine if your company or branch needs more than one Web profile (see Planning for Multiple Web Profiles).
  2. Choose someone to be the master user. The master user has full access to all applications created by other users in the profile, if any. The master user also maintains the Web profile, and should complete the remainder of these steps.
  3. Obtain a valid invoice issued against an ALS account. To confirm your identity as a customer of Industry Canada, you are required to input information from an invoice to create a Web profile.
  4. From the Main Menu, click Apply for a Web Profile in the Web Profile Utilities area.

    The Web Profile Application form appears.

  5. Enter information for the master account.
  6. Choose a unique yet meaningful User Name for connecting to the system. (The system will deny your User Name if it is already in use by another user.)
  7. Enter a password, then again to confirm. You can also enter a password hint: a short phrase that will remind you of your password in case you forget it.
  8. From the invoice, enter the ALS account number, invoice number, licence number, and the amount billed for that licence.
  9. Click Request Web Profile.

The Web profile request is submitted. If you did not choose a unique user name or enter information correctly from a valid past invoice, an error is displayed and you are returned to the Web Profile Application form. If the invoice information is correct, a new Web profile is created for the ALS account on the invoice.

Maintaining a Web Profile

Once you have created a Web profile, you may want to add other users or ALS accounts to the Web profile. Only the master user account can administer the Web profile.

  1. From the Main Menu, click Web Profile Administration in the Web Profile Utilities area.

    You are prompted for a user name and password.

  2. Enter the user name and password that you chose for the master user account when creating the Web profile.

    The Web Profile Administration form appears.

  3. Use the Attached User Accounts area to create a new user account in this profile, or to edit or remove an existing user. (You cannot remove the master user.)
  4. Use the Attached ALS Accounts area to associate ALS accounts with this profile, or to remove an existing profile.

Maintaining Your User Account

Any user account can view information about their own account, and see the ALS accounts that they can access.

  1. From the Main Menu, click User Account Administration in the Web Profile Utilities area.

    You are prompted for a user name and password.

  2. Enter the user name and password that was assigned to you by the master user.

    The User Account Administration form appears.

  3. Use the User Account Information area to review or change information about your account.
  4. Use the Attached ALS Accounts area to view the ALS accounts that the master user has set up with this profile.